IMD Guest House offers provide fully furnished apartments one-and two-bedroom apartments, which can sleep four to six people. Our services and amenities include:

• • Already reduced nightly rate is $72
  • We offer financial assistance to qualified guests based upon need
  • 24-hour secured building
  • Fully-furnished with kitchen
  • Private bath
  • Queen size bed
  • Queen size sleeper sofa
  • Building climate-controlled temperature
  • Basic cable television
  • Wireless internet access (Guest must provide valid email address at referral)
  • Community Room which includes: periodical lending area, computer with printer
  • Free volunteer lead bi-monthly meal programs (vary each month) – (COVID-19 Suspensions)
  • Free common area laundry room
  • Linen and towel exchange service (Guests staying more than 6 consecutive nights)
  • Accessible apartments or zero barrier shower (Limited availability)
  • Small safe
  • Limited number of clothes hangers and laundry basket
  • Dry/Wet Swiffer

What items should I bring?
You should pack:

• Clothes
• Personal toiletry items
• Medicine
• Robe, a set/s of towels if you prefer not to launder

Also plan to bring or acquire upon arrival:

• Groceries
• Disposable tableware, if you prefer not to wash dishes
• Laundry detergent, fabric softener and dryer sheets
• Cleaning supplies

Guests are responsible for maintaining the cleanliness of their apartment. We do not provide cleaning services or daily towel exchanges. If a guest is staying more than 6 consecutive nights, a bed and bath linen exchange occurs once a week.

Other important stay information:

• Check in is between 4:00 pm and midnight
• Check out is by 10:00 am
• Referrals should be made at least 24 hours in-advance. We will do our best to accommodate same day requests
• Once registered, you and your family may come and go as needed
• Anyone under the age of 18 must be chaperoned by their legal guardian at all times
• A maximum of 4 guests per one-bedroom apartment and a maximum of 6 guests per two-bedroom apartment
• Non-smoking facility, smoking is not permitted on University of Illinois property
• Guests must maintain the cleanliness of their suite either by themselves or with the assistance of their caregiver (Including kitchen and bathroom)
• We do not provide maid service or daily towel exchanges
• Proper attire is required at all times in common areas
• Footwear is required at all times
• Referral registered, well behaved certified service dogs welcome; no pets of any type

All guests must maintain the cleanliness of their apartment either individually or with the assistance of their caregiver, including the kitchen and bathroom. We do not provide cleaning services or daily towel exchanges. If a guest is staying more than 6 consecutive nights, a bed and bath linen exchange occurs once a week.

A complete house rules document is available upon request. Signature of receipt of house rules is required at time of check in.

Other Amenities

Near to University of Illinois at Chicago Student Center West including:

• Situated within walking distance of public transit options
• Central location on the campus of the University of Illinois at Chicago
• On-site ATM and vending machines
• A la carte Market Place
• Starbucks
• Subway Restaurant
• Amazon Hub / locker located in the University of Illinois at Chicago Center East building

IMD Guest House is a registered 501(c)3 nonprofit organization. IMD Guest House is a registered member of the Healthcare Hospitality Network. No medical services are provided. IMD Guest House is not licensed to provide medical services or to monitor individual guests for medical health needs.

IMD Guest House does not have dedicated onsite parking.

Street parking is available in the area. Parking may be available at a patient’s respective hospital. Guests are responsible for their transportation to and from IMD Guest House and their care provider. If you are receiving care outside of the Illinois Medical District you will receive additional information about parking at check in.

More Information about partner hospital parking:

• John H. Stroger Jr., Hospital of Cook County Parking Services: Click Here
• Rush University Medical Center Parking Services: Click Here
• UI Health Parking Services: Click Here
• The University of Chicago Medicine Parking Services: Click Here
• University of Illinois at Chicago (UIC) Parking Services: Click Here

Temporary Metered Parking is located just south of the entrance located at 809 S. Damen Avenue. The meters only accept quarters. This can be accessed through the service drive located immediately before Damen Avenue on the south side of the street and is market with a white gate that will go up when a vehicle pulls up.

Guests are responsible for any fees or tickets incurred while staying at IMD Guest House.

Rush University Medical Center Shuttle Service
Guests going to Rush University Medical Center are able to access a free on call shuttle service between select Rush University Medical Center destinations and IMD Guest House.

Public Transportation
Many local destinations are accessible by public transportation. For specific directions to your destination please visit the CTA website.

IMD Guest House is located near the Illinois Medical District Blue Line Stop and Polk Street Pink Line Stop. It is also accessible by several bus routes, including public transportation from Union Station (225 S. Canal Street), Ogilvie Transportation Center (500 W. Madison Street) & Greyhound Bus Station (630 W. Harrison Street).Click here for a Google Map

Airports
Chicago is served by O’Hare International Airport and Midway International Airport. As well as other regional airports.

We are directly across the street from John H. Stroger Jr., Hospital of Cook County

We are within a short walk of the UI Health

We are about a 10-15 walk to Rush University Medical Center

We are about 10 miles from the University of Chicago Medical Center

We are about 5 miles from Northwestern Memorial Hospital

We are about 11 miles from Loyola University Medical Center

Please use an application such as google maps to determine exact distances:

To help ensure your loved one is able to receive your card or package, please be sure your card or package is addressed as follows:

Guest Name
c/o IMD Guest House
1933 W. Polk Street,#214 (SSR Bldg.)
Chicago, IL 60612

If you are sending flowers, please call our office at 312-996-1167 for further instructions.

If you would like to send flowers, please call our office at 312-996-1167 for further instructions.

For security and verification of identity, a copy of your driver’s license and a credit card must be placed on file.

Credit, or Visa and Mastercard debit card information is taken during the reservation and referral process. All guests must provide credit or Visa/Mastercard debit card information in order to check in and stay with us.

We are located on the campus of the University of Illinois at Chicago, with 24-hour on-premises security.

Anyone under the age of 18 must be chaperoned by their legal guardian at all times.

Visitors are welcome. All visitors, including medical or social workers must check in at the front desk, 1933 W. Polk Street, and sign in upon arrival. Visitors should remain with their host family at all times. All guests over the age of 18 require a photo ID for registration.

All guests must maintain the cleanliness of their apartment either individually or with the assistance of their caregiver, including the kitchen and bathroom. Guests are responsible for trash removal from their room. Trash shoots are located on floors 2, 3, and 4 for our guests.

We do not provide cleaning services or daily towel exchanges. If a guest is staying more than 6 nights, a bed and bath linen exchange occurs once a week.

Staff may have to come into your apartment to conduct a maintenance check, confirm occupancy, and respond or attend to any necessary maintenance requirements.

The building has a common laundry room with washing machines and dryers. The machines are available to our registered guests free of charge. Guests should bring detergent, fabric softener and dryer sheets.

Building entrance and exit accessibility ramps are located at:
1933 W. Polk Street
809 South Damen

The accessibility ramp located 809 S. Damen street, is situated alongside a loading zone driveway. Guests may not block the loading zone. It is a 5 minute loading and unloading zone only.

The building is equipped with elevators.

Limited availability of wheelchair accessible apartments, and zero barrier showers, please share your need with staff when discussing your stay request.

IMD Guest House may welcome a certified, well behaved, trained service dog.

A request for a certified, well behaved, trained service dog must be indicated on your referral at time of referral request. Guests must contact our office (#211) at 312-996-1167 for information on what documents are accepted and required for a service dog.

No pets of any type are allowed, including from caregivers and visitors.

Guests receiving care at Rush University Medical Center are able to access a free on call shuttle service between select Rush University Medical Center destinations and IMD Guest House. Speak with your medical team for more information about the service.

Guest House Foundation is a registered 501(c)(3) nonprofit organization.

Contributions to Guest House are tax-deductible to the full extent of the law under IRS guidelines.

Your kindness is greatly appreciated. Every donation makes a difference! Thank you in advance for your support.

To make a charitable gift now, please click: DONATE

For more information about how you can support our mission, please visit Ways to Give and Volunteer.

The Comfort Fund provides financial assistance to qualified guests for a nightly rate.  Guest House can only achieve its mission of providing the comforts of home and the care of community for families in need with your support. Because of your support, no patient is turned away for inability to pay.

IMD Guest House provides temporary lodging to qualified guests at an already reduced nightly rate of $72.

The difference in cost to what guests pay nightly and the unreduced cost of an apartment is made through the generous support of our hospital and program partners, and supporters like YOU.

A nightly rate, may be further reduced based on substantial financial need. Not all applicants may qualify for financial assistance through the Comfort Fund. Financial assistance forms must be completed during the referral process.

No patient referred through our partner hospitals is turned away because of inability to pay a nightly rate.

Guest House has a cooperative relationship with The Illinois Medical District Commission (IMD).

The IMD is located at 2100 West Harrison Street, Chicago, Illinois 60612

Guest House has a cooperative partnership with the following hospitals and organizations:

• The American Cancer Society
• Gift of Hope Organ & Tissue Donor Network
• John H. Stroger, Jr. Hospital of Cook County
• Rush University Medical Center
• UI Health
• The University of Chicago Medicine 

Please call in advance to request a tour to ensure availability. Tours can only be conducted based upon availability.

Tours are conducted Monday through Friday between 10:30 am and 3:00 pm.

Due to availability limitations, we are unable to accept referral requests, current or future.

If you are a visitor to the Illinois Medical District such as a prospective student, doctor, or parent or friend of a student, please contact UIC Campus Housing Guest Services for accommodations. More information can be found here.